Our Company Policies and Term of Service


Thank you for shopping at New Gourmet 2 You.com! We value our relationship with you.

New Gourmet 2 You's online order system allows you to securely place your credit card order over the Internet.

Privacy Policy

When visiting our web site, our server will collect and store the following information:

  • The name of the domain from which you access the Internet
  • The date and time you accessed our site
  • The Internet address of the website from which you linked directly to our site

We use this information for security and to measure the number of users to our site. If you provide identifying information to apply for membership, we will use this information to process your application and it will be retained in our membership records for billing and contact purposes.

Basic Online Ordering Procedure

When you place your order online, you will be presented with a form for entering your shipping information, credit card number and expiration date, and email address. When you have completed all of the information, press the "PROCESS” button to encrypt the information and send it securely to us.

By placing an order with NEW GOURMET 2 YOU, INC. you acknowledge that you have read and agree to be bound by our Company Policies and Terms of Service.

Notification of Order Status

New Gourmet 2 You will send you two confirmation email messages - 1) when we receive your order and 2) when we ship it. If you ever have a question or wish to check the status of your order, please visit the Order Status .

Shipping

WE SHIP UPS ONLY TO THE LOWER 48 STATES.

  • Standard deliveries are handled by UPS, FedEx and DHL based on state availability .
  • All ship to addresses must be UPS deliverable street address (no P.O. Boxes) with the appropriate designation of ‘Street’ ‘Road’ ‘Avenue’ ‘Boulevard’ ‘Drive’ etc. after named or numbered streets.
  • We cannot be responsible for addresses incorrectly entered into our website and/or delivered packages that are not taken inside or opened in a timely manner.
  • The products you purchase from us are shipped directly from our suppliers located throughout the U.S.
  • Please be sure you enter your correct email address on the order form so we may email you the tracking number(s) for your order.
  • If a package is returned to us due to an incorrect shipping address presented by you, we will notify you and bill you for the re-shipping charges

Return Policy

** Due to the perishable nature of some of our products, we offer only a 48-hour return policy on all products. Within 48 hours or receipt of our product, we'll be happy to send you a replacement, exchange the item, or refund your money, less only shipping and handling costs.

  • Should an item arrive broken or defective please notify us immediately. We will ask you to return it to us safely packed, and we shall replace it promptly. We will refund you your return-shipping charges.
  • All products and/or orders for return must be issued a RMA (Return Merchandise Authorization) number within 48 hours of receipt of product(s). Products being returned must be received by us within 5 business days of issued RMA.

Monthly Membership Changes/Cancellations

If you find it necessary to change or cancel your monthly Taste Flight membership, please contact us immediately. We will make every effort to modify or cancel your order before our monthly shipping deadline.

Sales Tax

If your shipping address is in the state of Arizona we are required to charge 5.5% sales tax on most items. Sales tax will automatically be added to your order before you are asked to submit it.

Security Guarantee

Every purchase you make in New Gourmet 2 You is safe. We uses Secure Sockets Layer (SSL) technology to transmit your credit card information over the Internet. When you place your order, you will be in secure mode, which means your credit-card information; it will be encrypted so that it cannot be read as it travels over the Internet.

Contact Us

You can email, mail, fax, or call us with your questions, comments or concerns at any time.

Email

CustomerSatisfaction@NewGourmet2You.com

New Gourmet 2 You, Inc.
Attn: Customer Service
7508 E Wandering Rd
Tucson, AZ 85750

Ph- 520-577-1732
Fax-520-529-0471


 
   
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